Editing Product Documentation in Wikis: Challenges, Opportunities, and Approaches Fundraising Presentation

Presentation Description

When documentation departments move their content into wikis and open their content development to collaborative approaches, the editor is faced with new challenges: verifying accuracy and scheduling and conducting edits can become problematic. At the same time, the editor's role becomes critical because content might be developed by non-writers. This presentation examines the challenges and new opportunities that editors face when developing documentation in wikis. It also provides recommendations for how editors can minimize the madness and maximize their effectiveness in a collaborative wiki environment.

When: January 26, 2012 at 11:00am EST Convert this to your timezone

Cost and Registration

This SIG event will be open to Technical Editing SIG members and non-members.

• TE SIG members and students: $15
• Other STC members: $20
• Non-members: $25 (The cost to attend this event only, as a non-member.)

How to Participate

Register for the Webinar: Use the form below to register for the event. Advance registration for this event will be required.



Access the Handouts: You can access the materials by following the directions supplied after registration.

Join the Webinar: Before the event, follow the link sent to you by Eventbrite to sign up with GoToWebinar. Then, on the day of the event, follow the instructions that were sent to you by GoToWebinar.



Join the Online Chat: Join the GoToWebinar chat that will be integrated with the webinar.

Access Additional Materials: After the event, participants can access the webinar recording and chat transcript by following the directions supplied after registration.

Speaker Profile

Jeff Gardiner is a senior editor in the Content Development group at VMware. Previously, he managed the editorial group at Sun Microsystems. While at Sun, he supervised and contributed to the publication of Read Me First!: A Style Guide for the Computer Industry. Following his work at Sun, he converted and maintained eMeter's product documentation from Word to the Confluence wiki.

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